BACKGROUND:
Finchetto Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.finchetto.com. (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it.
- Information About Us
Our Site is owned and operated by Finchetto Ltd, a limited company registered in England & Wales under company number 12731324.
Registered address: Merlin House, Langstone Business Park, Newport, Wales NP18 2HJ
Business Address: Unit 41, Surrey Technology Centre, 40 Occam Road, Guildford, GU2 7YG
VAT number: GB373990652
Contact details: info@finchetto.com
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
- What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
- What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- Informed: The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 13.
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can ask us to correct any inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data (Please contact us using the details in Part 13to find out more).
- Restriction of processing: The right to restrict (i.e. prevent) the processing of your personal data.
- Objection: The right to object to us using your personal data for a particular purpose or purposes.
- Withdraw consent: If we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- Portability: If your data is processed using automated means you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling: We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 13.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 13.
- What Data Do You Collect?
We may collect and process the following personal data:
Contact information: Name, email address, job title, company information
Usage information: Information about how you use our Website, such as browsing activity, device information and IP address.
Communication: Any correspondence you have with us.
- How Do You Use My Personal Data?
To communicate with you: To respond to your request for information.
To improve our Website: To analyse usage and improve the user experience, security and functionality of our Website.
Marketing: If you have consented, we may send you promotional emails, you can opt-out at any time.
Legal obligations: To comply with legal requirements or protect our rights, such as for fraud prevention or responding to law enforcement requests.
- What is your Lawful Basis for Processing?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following describes how we use your personal data, and our lawful bases for doing so:
Consent: When you supply your information on our website by entering it onto our contact form(s).
Legitimate interests: When processing is necessary for our legitimate interests, such as improving or protecting our Website.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We do not use automated systems for carrying out decision-making or profiling.
- How Long Will You Keep My Personal Data?
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal or regulatory requirements. When we no longer need your data we will securely delete or anonymise it.
- How and Where Do You Store or Transfer My Personal Data?
We may store some or all of your personal data on servers which may be hosted by third-party providers. These servers may be located within the UK, the European Economic Area (EEA), or outside the EEA. In cases where your data is transferred outside the EEA, we ensure that appropriate safeguards are in place to protect your personal data, such as using contracts that meet the requirements of the Data Protection Legislation or ensuring that the recipient country has been deemed adequate by the UK government.
We take reasonable measures to ensure that your personal data is stored securely and protected from unauthorised access, disclosure, alteration and destruction.
- Do You Share My Personal Data?
We do not sell, rent, or trade your personal data. We may share your information with:
Service providers: Third-party companies such as hosting providers, email providers, marketing or customer support providers.
Legal authorities: If required by law, or in the event of a legal dispute, we may disclose your data to regulatory authorities.
We will not share any of your personal data with any third parties for any other purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
- How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 13.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it.
- How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. By using Our Site you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. For more details, please refer to our Cookie Policy.
- How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: info@finchetto.com.
Postal Address: Unit 41, Surrey Technology Centre, 40 Occam Road, Guildford GU12 7YG.
- Changes to this Privacy Policy
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 20 January 2025.
